Resources

To find information on transportation for the elderly that is available in your area, one of the best places to start is your local area agency on aging. There are over 650 area agencies on aging throughout the United States. These offices are part of the Administration on Aging (www.aoa.gov), an agency of the U.S. Department of Health and Human Resources.

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These agencies have information available to older persons and their caregivers about transportation services, as well as other services available in the community. They also monitor and support specialized services for elderly in the community and ensure that services are delivered to those elderly in need.

Other references for available transportation include:

• The Yellow Pages: Many telephone books have a section in the front that lists the names of various service organizations. Listings under transportation or community service may also include the names of those organizations that provide services to the elderly or disabled.
• The National Transit Hotline: The hotline furnishes the names of local transportation providers that receive federal funds to offer service to the elderly and people with disabilities. The toll-free number is 1-800-527-8279.
• Under certain instances, Medicaid will cover transportation. Coverage varies from state to state. For specific coverage guidelines, contact your state's Department of Human Services. Generally, Medicaid benefits include ambulance services when other means of transportation are detrimental to the patient's health; transportation to and from the hospital at time of admission or discharge when required by the patient's condition; and transportation to and from an outpatient clinic, doctor's office, or other facility when the physician certifies the need for this service.