Most Wired Hospitals Criteria 2007
The annual Hospitals & Health Networks' Most Wired Survey and Benchmarking Study asks hospitals to report on their use of information technology in five key areas: business processes, customer service, safety and quality, workforce, and public health and safety. The following activities are evaluated for naming hospitals and health systems to the list:
Business Processes
• Automate the supply chain
• Automate patient eligibility and financial transactions with insurance companies and other payers
• Automate the business office and financial operations
• Use electronic bed boards to improve patient flow
Customer Service
• Improve the efficiency of administrative services to patients such as pre-registration
• Assist patients in researching and tracking their own conditions
• Provide the public with health information and resources to improve their health
• Provide real-time care management for chronic diseases
Safety and Quality
• Reduce errors in prescribing and ordering medications
• Reduce errors in the administration of medications
• Improve clinical decision making by providing physicians and clinicians with access to electronic health records for their patients
• Improve clinical decision making by providing real-time clinical alerts to assist physicians and other clinicians at the point of care
• Reduce adverse events by electronically monitoring patients and using surveillance systems to alert physicians and other clinicians about changes in a patient's condition
• Improve use of evidence-based standards through the use of compliance alerts
• Reduce medication errors during an inpatient stay by automating medication reconciliation activities
Workforce
• Assist in the recruitment, selection, and training of qualified personnel
• Provide extensive training and support to physicians and other clinicians on information systems
• Use workforce management tools to ensure adequate staffing and measure staff performance
Public Health and Safety
• Deploy a wide range of security technologies to safeguard confidential patient information
• Conduct pilot programs or offer patients some form of a Web-based personal health record
• Participate in local, regional, and national cooperatives to share health information
• Use evidence-based standards to monitor and improve the hospital's performance on specific clinical practices
Source: Hospitals & Health Networks' Most Wired Survey and Benchmarking Study
More From Most Wired Hospitals:
• The Best Wired Hospitals of 2007
• Most Wired Hospitals 2007
• Most Wireless Hospitals 2007
• Most Wired Small and Rural Hospitals 2007
• Most Improved Hospitals 2007
• More from Health
advertisement
