Heartland Health Care Center Fort Myers Ratings

Ratings

Overall 2 Stars

From ratings in health inspections, nurse staffing, and measures of medical-care quality.

Health Inspections 2 Stars

How well this home met health and safety standards for food preparation and other nursing-home activities in the latest three state inspections. Such inspections are conducted at least every 15 months.

Deficiencies found in standard inspection(s) and complaint investigations 9/1/2010 to 11/30/2011

Total number of health deficiencies for this nursing home:
11
Average number of health deficiencies (Florida):
7
Average number of health deficiencies (U.S.):
8
Range of health deficiencies (Florida):
1-40

Mistreatment Deficiencies

What the nursing
home failed to do
Inspection Date Date Corrected Level of
Harm (least to most)
Residents Affected (few to many)
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. 1/28/2011 2/28/2011

Nutrition and Dietary Deficiencies

What the nursing
home failed to do
Inspection Date Date Corrected Level of
Harm (least to most)
Residents Affected (few to many)
Store, cook, and give out food in a safe and clean way. 1/28/2011 2/28/2011

Pharmacy Service Deficiencies

What the nursing
home failed to do
Inspection Date Date Corrected Level of
Harm (least to most)
Residents Affected (few to many)
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. 1/28/2011 2/28/2011
Properly mark drugs and other similar products. 1/28/2011 2/28/2011

Quality Care Deficiencies

What the nursing
home failed to do
Inspection Date Date Corrected Level of
Harm (least to most)
Residents Affected (few to many)
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. 1/28/2011 2/28/2011
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. 1/28/2011 2/28/2011
Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. 1/28/2011 2/28/2011

Resident Assessment Deficiencies

What the nursing
home failed to do
Inspection Date Date Corrected Level of
Harm (least to most)
Residents Affected (few to many)
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. 1/28/2011 2/28/2011
Make a complete assessment that covers all questions for areas that are listed in official regulations. 1/28/2011 2/28/2011
Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. 1/28/2011 2/28/2011

Resident Rights Deficiencies

What the nursing
home failed to do
Inspection Date Date Corrected Level of
Harm (least to most)
Residents Affected (few to many)
Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. 1/28/2011 2/28/2011

NA: Not available, not applicable, insufficient data, or did not report.

Note: Deficiencies (totals and ranges) and averages (state and national) may not match those shown on the federal Nursing Home Compare Web site. The Centers for Medicare and Medicaid Services, which runs the site, reviewed and approved the U.S. News method.

View previous inspections

Nurse Staffing 3 Stars

Average number of hours per day of care received per resident from nurses at all levels.

This Nursing Home State Average National Average
RN staffing 2 out of 5 stars NA NA
Number of residents 109 105 88
Hours per resident (all nurses) 1 hour 41 minutes 1 hour 40 minutes 1 hour 35 minutes
Hours per resident (RNs only) 30 minutes 40 minutes 44 minutes
Hours per resident (LPNs, LVNs) 1 hour 11 minutes 1 hour 50 minutes
Hours per resident (CNAs) 2 hours 58 minutes 2 hours 59 minutes 2 hours 28 minutes
RN:
registered nurse
LPN:
licensed practical nurse
LVN:
licensed vocational nurse
CNA:
certified nurse assistant

NA: Not available, not applicable, insufficient data, or did not report.

Note: Deficiencies (totals and ranges) and averages (state and national) may not match those shown on the federal Nursing Home Compare Web site. The Centers for Medicare and Medicaid Services, which runs the site, reviewed and approved the U.S. News method.

Quality Measures 3 Stars

Percentages of residents who got recommended care, such as flu vaccinations, and percentages of residents who had pain, bedsores, urinary tract infections, and other care‑related problems.

Long-stay preventive measures (Higher percentages are better)

This Nursing Home State Average National Average
Percent of long-stay residents given influenza vaccination during the flu season 75% 86% 90%
Percent of long-stay residents who were assessed and given pneumococcal vaccination 82% 85% 88%

Long-stay deficiencies (Lower percentages are better)

This Nursing Home State Average National Average
Percent of long-stay residents whose need for help with daily activities has increased 21% 12% 14%
Percent of long-stay residents who have moderate to severe pain 2% 2% 3%
Percent of high-risk long-stay residents who have pressure sores 9% 11% 10%
Percent of low-risk long-stay residents who have pressure sores NA 2% 1%
Percent of long-stay residents who were physically restrained 2% 3% 2%
Percent of long-stay residents who are more depressed or anxious 19% 9% 14%
Percent of low-risk long-stay residents who lose control of their bowels or bladder 67% 53% 51%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder 1% 4% 5%
Percent of long-stay residents who spend most of their time in bed or in a chair 0% 3% 4%
Percent of long-stay residents whose ability to move about in and around their room got worse 8% 9% 11%
Percent of long-stay residents who had a urinary tract infection 11% 10% 8%
Percent of long-stay residents who lose too much weight 5% 8% 7%

Short-stay preventive measures (Higher percentages are better)

This Nursing Home State Average National Average
Percent of short-stay residents given influenza vaccination during the flu season 77% 79% 84%
Percent of short-stay residents who were assessed and given pneumococcal vaccination 80% 80% 82%

Short-stay deficiencies (Lower percentages are better)

This Nursing Home State Average National Average
Percent of short-stay residents who have delirium 0% 0% 1%
Percent of short-stay residents who had moderate to severe pain 0% 16% 19%
Percent of short-stay residents who have pressure sores 36% 14% 12%

NA: Not available, not applicable, insufficient data, or did not report.

Note: Deficiencies (totals and ranges) and averages (state and national) may not match those shown on the federal Nursing Home Compare Web site. The Centers for Medicare and Medicaid Services, which runs the site, reviewed and approved the U.S. News method.

Fire Safety Deficiencies

How well this home met National Fire Protection Agency standards in the most recent inspection.

Deficiencies found in standard inspection(s) and complaint investigations 9/1/2010 to 11/30/2011

Total number of fire safety deficiencies for this nursing home:
0
Average number of fire safety deficiencies (Florida):
3
Average number of fire safety deficiencies (U.S.):
4
Range of fire safety deficiencies (Florida):
1-24

NA: Not available, not applicable, insufficient data, or did not report.

Note: Deficiencies (totals and ranges) and averages (state and national) may not match those shown on the federal Nursing Home Compare Web site. The Centers for Medicare and Medicaid Services, which runs the site, reviewed and approved the U.S. News method.

View previous inspections

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