Tuesday, November 24, 2009

Hospitals

College Hospital Costa Mesa

301 Victoria Street
Costa Mesa, CA 92627
(949) 642-2734
www.collegehospitalcm.com
This hospital is one of nearly 5,000 that U.S.News evaluated for the latest America's Best Hospitals rankings. See the complete hospital rankings
More than 3,500 U.S. hospitals are surveying recently discharged patients about their stay and reporting the results to the federal government, which posts them online. The results from this hospital's most recent 12 months of patient satisfaction surveys appear below, along with averages for all hospitals and for those within the state.

Hospital satisfaction survey for: College Hospital Costa Mesa

How would you rate the hospital overall?
Very High or Highest Low
Hospital 75% 7%
State Average 61% 12%
National Average 64% 10%
Would you recommend the hospital to friends and family?
Definitely Probably not or definitely not
Hospital 58% 3%
State Average 65% 8%
National Average 68% 6%
Were nurses courteous, did they listen carefully, and did they explain things clearly?
Always Sometimes or Never
Hospital 56% 10%
State Average 68% 8%
National Average 74% 6%
Were doctors courteous, did they listen carefully, and did they explain things clearly?
Always Sometimes or Never
Hospital 59% 7%
State Average 75% 7%
National Average 80% 5%
Did you get help from the staff as quickly as you felt you needed it?
Always Sometimes or Never
Hospital 34% 7%
State Average 55% 16%
National Average 62% 12%
Was your pain well controlled?
Always Sometimes or never
Hospital 61% 8%
State Average 64% 9%
National Average 68% 8%
Did staff explain medications and possible side effects before giving them to you?
Always Sometimes or never
Hospital 42% 31%
State Average 54% 27%
National Average 59% 23%
Were your room and bathroom kept clean?
Always Sometimes or never
Hospital 75% 10%
State Average 65% 12%
National Average 69% 10%
Was it quiet at night around your room?
Always Sometimes or never
Hospital 43% 11%
State Average 45% 21%
National Average 56% 13%
Did you get detailed information and instructions about your recovery at home?
Yes No
Hospital 44% 56%
State Average 77% 23%
National Average 80% 20%

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