"My advice for consumers who are watching this process is they should wait for a public announcement of the completion of all security testing of the exchange prior to providing confidential information within the system," he said.
But people still need to comparison shop to find the best health plan, and they can do that within and outside of the exchange, Coleman added.
Mark Colwell, director of consumer marketing at Chicago-based GoHealth, which operates an online health insurance portal, agreed that consumers should not wait to review their options.
"It's honestly too hard to tell if all of the [federal government's] technology issues will be solved by the end of the month, so we'll be focused on helping people choose the best plan option and get them ready to enroll when it's available," he said.
Read The Commonwealth Fund report for more on Americans' experience with the new health insurance exchanges.
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