Is Too Much E-Communication Swamping Doctors?

In survey of VA primary care docs, 30 percent said they'd missed patient test results

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Given that important test results are sometimes being missed, should patients be alarmed?

"This survey raises the notion of caution," Tierney said. "These systems are going to get better in the future. But meanwhile everyone has to be vigilant. Which means don't assume if your doctor doesn't call you that means he's gotten your results and everything's fine. You need to check."

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