How to Keep Your Loved One Safe in the Hospital

Karen Curtiss shares hard-won advice for patient advocates.

Doctor and patient
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Curtiss' aim is to protect the patient, support the health-care environment and empower the care partner, whom she'd like to think can realize: "I don't have to sit here and watch TV. I can help."

[See Photos: A Tour of the Best Hospitals 2012-2013.]