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Hospital Executives Survey
Hospital Executives Survey
U.S. News and Fidelity Investments surveyed executives at 1,852 hospitals
July 18, 2011
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| How concerned are you about the increased federal scrutiny of Medicare payments through more intensive auditing? |
| Response |
Percent |
| 1 — Extremely concerned |
33.3 |
| 2 |
37.3 |
| 3 |
16.7 |
| 4 |
11.4 |
| 5 — Not at all concerned |
1.2 |
| Total |
99.7 |
| No response |
0.3 |
| How concerned are you about the impact on your hospital's operations and budget of increased regulatory mandates and oversight? |
| Response |
Percent |
| 1 — Extremely concerned |
59.1 |
| 2 |
31.7 |
| 3 |
7.1 |
| 4 |
1.5 |
| 5 — Not at all concerned |
0.6 |
| Total |
100 |
| How concerned are you about the difficulty of reducing readmissions significantly? |
| Response |
Percent |
| 1 — Extremely concerned |
16.0 |
| 2 |
42.5 |
| 3 |
29.5 |
| 4 |
10.2 |
| 5 — Not at all concerned |
1.5 |
| Total |
99.7 |
| No response |
0.3 |
| How likely is it that over the next three years, your hospital will become part of an Accountable Care Organization? |
| Response |
Percent |
| 1 — Extremely likely |
33.2 |
| 2 |
33.2 |
| 3 |
22.8 |
| 4 |
6.8 |
| 5 — Not at all likely |
3.7 |
| Total |
99.7 |
| No response |
0.3 |
| How likely is it that over time ACOs will significantly improve the quality and efficient delivery of health care? |
| Response |
Percent |
| 1 — Extremely likely |
6.8 |
| 2 |
26.8 |
| 3 |
36.9 |
| 4 |
19.7 |
| 5 — Not at all likely |
9.5 |
| Total |
99.7 |
| No response |
0.3 |
| How concerned are you about the cost of making a full transition to electronic medical records, if you have not already done so? |
| Response |
Percent |
| 1 — Extremely concerned |
24.0 |
| 2 |
31.7 |
| 3 |
13.2 |
| 4 |
8.9 |
| 5 — Not at all concerned |
3.1 |
| 6 — We made transition |
19.1 |
| Total |
100 |
| How concerned are you about the process of fully integrating EMRs into your hospital's operations and culture, including retention and training of staff and physicians? |
| Response |
Percent |
| 1 — Extremely concerned |
22.2 |
| 2 |
31.7 |
| 3 |
13.5 |
| 4 |
11.1 |
| 5 — Not at all concerned |
5.2 |
| 6 — We made transition |
16.3 |
| Total |
100 |
| How concerned are you about your hospital's ability to continue to provide care to patients without health insurance during the next three years? |
| Response |
Percent |
| 1 — Extremely concerned |
42.2 |
| 2 |
36.0 |
| 3 |
13.8 |
| 4 |
6.2 |
| 5 — Not at all concerned |
1.8 |
| Total |
100 |
| What is the priority, over the next three years, of adding staff and funding for initiatives that improve the quality of care at your hospital, such as stressing the use of accepted clinical guidelines and best practices? |
| Response |
Percent |
| 1 — High priority |
37.5 |
| 2 |
43.7 |
| 3 |
12.6 |
| 4 |
4.6 |
| 5 — Low priority |
1.2 |
| Total |
99.7 |
| No response |
0.3 |
| What is the priority, over the next three years, of adding staff and funding for initiatives that enhance patient safety at your hospital, such as enhanced handwashing and improving PSI tracking and reporting? |
| Response |
Percent |
| 1 — High priority |
31.7 |
| 2 |
42.5 |
| 3 |
17.8 |
| 4 |
5.8 |
| 5 — Low priority |
1.5 |
| Total |
99.4 |
| No response |
0.6 |
| Is your compensation (salary and/or bonus) tied to accepted benchmarks or stated goals for quality of care and/or patient safety? |
| Response |
Percent |
| Yes |
88.0 |
| No |
11.4 |
| Total |
99.4 |
| No response |
0.6 |
| How likely is it that over the next five years your hospital or hospital system will absorb or be absorbed by another hospital or health system? |
| Response |
Percent |
| 1 — Extremely likely |
16.3 |
| 2 |
19.1 |
| 3 |
17.8 |
| 4 |
17.5 |
| 5 — Extremely unlikely |
29.2 |
| Total |
100 |
| What is the priority, over the next three years, of increasing the percentage of your hospital's budget devoted to marketing your hospital to physicians and patients to generate more referrals? |
| Response |
Percent |
| 1 — High priority |
6.8 |
| 2 |
25.8 |
| 3 |
36.3 |
| 4 |
21.5 |
| 5 — Low priority |
9.5 |
| Total |
100 |
| What is the priority, over the next three years, of trying to increase consumer appeal through such steps as addressing patient satisfaction scores in HCAHPS surveys, building a hotel-style lobby and making patient rooms more attractive? |
| Response |
Percent |
| 1 — High priority |
38.2 |
| 2 |
38.8 |
| 3 |
15.1 |
| 4 |
5.5 |
| 5 — Low priority |
1.8 |
| Total |
99.4 |
| No response |
0.6 |
| How concerned are you about your hospital's level of bad debt? |
| Response |
Percent |
| 1 — Extremely concerned |
30.5 |
| 2 |
34.2 |
| 3 |
21.2 |
| 4 |
10.8 |
| 5 — Not at all concerned |
2.2 |
| 6 — N/A, no bad debt |
0.9 |
| Total |
99.7 |
| No response |
0.3 |
| How concerned are you about aligning your hospital's operating costs with post-reform reimbursement in the next three years? |
| Response |
Percent |
| 1 — Extremely concerned |
64.0 |
| 2 |
26.8 |
| 3 |
6.8 |
| 4 |
2.2 |
| 5 — Not at all concerned |
0.3 |
| Total |
100.0 |
| What is the likelihood, in the next three years, that your benefit program will remove health insurance for your employees? |
| Response |
Percent |
| 1 — Extremely likely |
0.3 |
| 2 |
1.8 |
| 3 |
5.5 |
| 4 |
9.2 |
| 5 — Extremely unlikely |
83.1 |
| Total |
100.0 |
| What is the likelihood, in the next three years, that your benefit program will be moving to an HSA-only health option? |
| Response |
Percent |
| 1 — Extremely likely |
1.2 |
| 2 |
3.4 |
| 3 |
17.5 |
| 4 |
25.2 |
| 5 — Extremely unlikely |
48.6 |
| 6 — We do this now |
3.1 |
| Total |
99.1 |
| No response |
0.9 |
| What is the likelihood, in the next three years, that your benefit program will increase incentives for vendors, physicians and employees to promote wellness? |
| Response |
Percent |
| 1 — Extremely likely |
20.3 |
| 2 |
32.9 |
| 3 |
29.8 |
| 4 |
8.6 |
| 5 — Extremely unlikely |
3.7 |
| 6 — We do this now |
4.3 |
| Total |
99.7 |
| No response |
0.3 |
| What is the likelihood, in the next three years, that your benefit program will freeze or terminate existing pension plans? |
| Response |
Percent |
| 1 — Extremely likely |
7.4 |
| 2 |
10.2 |
| 3 |
15.7 |
| 4 |
14.8 |
| 5 — Extremely unlikely |
32.3 |
| 6 — We do this now |
14.5 |
| Total |
94.8 |
| No response |
5.2 |
| What is the likelihood, in the next three years, that your benefit program will become an automatically enrolling retirement plan? |
| Response |
Percent |
| 1 — Extremely likely |
4.3 |
| 2 |
8.6 |
| 3 |
26.8 |
| 4 |
18.2 |
| 5 — Extremely unlikely |
12.9 |
| 6 — We do this now |
22.5 |
| Total |
93.2 |
| No response |
6.8 |
| What is the likelihood, in the next three years, that your benefit program will establish or raise the employer contribution to a retirement plan? |
| Response |
Percent |
| 1 — Extremely likely |
4.9 |
| 2 |
12.0 |
| 3 |
19.1 |
| 4 |
23.1 |
| 5 — Extremely unlikely |
30.2 |
| 6 — We do this now |
10.5 |
| Total |
99.7 |
| No response |
0.3 |
| How much do you think your hospital will increase or decrease the number of physicians (staff or admitting) over the next three years? |
| Response |
Percent |
| 1 — Significantly increase |
24.6 |
| 2 |
60.3 |
| 3 — No change |
12.0 |
| 4 |
2.5 |
| 5 — Significantly decrease |
0.6 |
| Total |
100.0 |
| How difficult will it be to retain or attract adequate numbers of primary care physicians (staff and admitting)? |
| Response |
Percent |
| 1 — Extremely difficult |
32.6 |
| 2 |
39.4 |
| 3 |
20.3 |
| 4 |
4.9 |
| 5 — Not at all difficult |
2.5 |
| Total |
99.7 |
| No response |
0.3 |
| How difficult will it be to retain or attract adequate numbers of physician specialists (staff and admitting)? |
| Response |
Percent |
| 1 — Extremely difficult |
20.6 |
| 2 |
44.9 |
| 3 |
20.9 |
| 4 |
9.8 |
| 5 — Not at all difficult |
3.1 |
| Total |
99.4 |
| No response |
0.6 |
| How difficult will it be to retain or attract adequate numbers of clinical nurses, including supervisory? |
| Response |
Percent |
| 1 — Extremely difficult |
12.3 |
| 2 |
34.5 |
| 3 |
33.5 |
| 4 |
13.8 |
| 5 — Not at all difficult |
5.8 |
| Total |
100.0 |
| How difficult will it be to retain or attract adequate numbers of physician extenders (nurses, nurse practitioners, physician assistants, etc.)? |
| Response |
Percent |
| 1 — Extremely difficult |
11.7 |
| 2 |
36.3 |
| 3 |
34.5 |
| 4 |
14.2 |
| 5 — Not at all difficult |
3.4 |
| Total |
100.0 |
| How concerned are you about staff preparedness for a major news crisis involving your hospital, such as a patient's death due to preventable error, misconduct by high-ranking personnel or board members, or patient dumping? |
| Response |
Percent |
| 1 — Extremely concerned |
5.8 |
| 2 |
22.5 |
| 3 |
35.4 |
| 4 |
30.5 |
| 5 — Not at all concerned |
5.8 |
| Total |
100.0 |
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