Heartland of Keyser

Health Inspections

Health Inspections 2
Health Deficiencies
This Nursing Home: 10
WV State Average: 11
U.S. Average: 6
WV Deficiencies Range: 1–30
Complaints & Incidents: 3
Updated April 18, 2013.

Our health inspections rating describes how well this home met health and safety standards for food preparation and other nursing-home activities in the latest three state inspections. Such inspections are conducted about every 15 months.

August 24, 2012 Health Inspection

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Low	Some	10/24/2012
Give residents a notice of rights, rules, services and charges.	Low	Few	10/24/2012
Provide care by qualified persons according to each resident's written plan of care.	Low	Few	10/24/2012
Conduct initial and periodic assessments of each resident's functional capacity.	Low	Few	10/24/2012
Provide or obtain dental services for each resident.	Low	Few	10/24/2012
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Low	Few	10/24/2012
Give notice to the resident before a room or roommate change.	Low	Few	10/24/2012
Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.	Low	Few	10/24/2012
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.	Low	Few	10/24/2012
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.	Low	Few	10/24/2012

May 20, 2010 Health Inspection

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.	Low	Some	8/3/2010
Store, cook, and serve food in a safe and clean way.	Low	Some	8/3/2010
Provide food in a way that meets a resident's needs.	Low	Some	8/3/2010
Ensure services provided by the nursing facility meet professional standards of quality.	Low	Few	8/3/2010
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	Low	Few	8/3/2010
Allow residents the right to participate in the planning or revision of care and treatment.	Low	Few	8/3/2010
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Low	Few	8/3/2010
Ensure each resident receives an accurate assessment by a qualified health professional.	Low	Few	8/3/2010
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.	Low	Few	8/3/2010
Operate and provide services according to federal, state, and local laws and professional standards.	Very Low	Some	8/3/2010

February 05, 2009 Health Inspection

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Store, cook, and serve food in a safe and clean way.	Low	Many	4/22/2009
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.	Low	Some	5/28/2009
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.	Low	Few	4/22/2009
Let residents voice a complaint or grievance without being treated differently or badly.	Low	Few	4/22/2009
Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.	Low	Few	4/22/2009
Keep residents' personal and medical records private and confidential.	Low	Few	5/28/2009
Give the resident's representative the ability to exercise the resident's rights.	Low	Few	4/22/2009
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Low	Few	4/22/2009
Allow residents the right to participate in the planning or revision of care and treatment.	Low	Few	4/22/2009
Review or revise the resident's care plan after any major change in physical or mental health.	Low	Few	4/22/2009
Keep accurate, complete and organized clinical records on each resident that meet professional standards.	Very Low	Some	4/22/2009

May 18, 2012 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Allow residents the right to participate in the planning or revision of care and treatment.	Low	Few	7/18/2012
Make sure that a doctor approves a resident's admission in writing and that each resident remains under the care of a doctor.	Low	Few	7/18/2012
Provide necessary care and services to maintain or improve the highest well being of each resident.	Low	Few	7/18/2012

November 22, 2011 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	Low	Few	1/25/2012
Keep accurate, complete and organized clinical records on each resident that meet professional standards.	Low	Few	2/20/2012
Give each resident enough fluids to keep them healthy and prevent dehydration.	Some	Few	1/25/2012
Provide necessary care and services to maintain or improve the highest well being of each resident.	Some	Few	2/20/2012

April 13, 2011 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Low	Some	6/23/2011
Try to resolve each resident's complaints quickly.	Low	Few	6/23/2011
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	Low	Few	6/23/2011
Ensure each resident receives an accurate assessment by a qualified health professional.	Low	Few	6/23/2011
Allow residents the right to participate in the planning or revision of care and treatment.	Low	Few	6/23/2011
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.	Low	Few	6/29/2011
Have a program that investigates, controls and keeps infection from spreading.	Low	Many	6/23/2011
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.	Low	Many	6/23/2011

March 16, 2011 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Provide necessary care and services to maintain or improve the highest well being of each resident.	Low	Few	4/8/2011
Ensure that residents are fully informed and understand their health status, care and treatments.	Low	Few	4/8/2011
Provide housekeeping and maintenance services.	Very Low	Many	4/8/2011

September 03, 2010 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	Low	Some	11/3/2010
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Low	Few	11/20/2010
Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.	Low	Few	11/3/2010
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.	Some	Few	11/3/2010
Give each resident enough fluids to keep them healthy and prevent dehydration.	Some	Few	11/3/2010
Keep accurate, complete and organized clinical records on each resident that meet professional standards.	Low	Few	11/20/2010
Provide necessary care and services to maintain or improve the highest well being of each resident.	Some	Few	11/3/2010
Allow residents the right to participate in the planning or revision of care and treatment.	Low	Few	11/20/2010
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Low	Few	11/3/2010

May 04, 2010 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Keep accurate, complete and organized clinical records on each resident that meet professional standards.	Very Low	Some	5/21/2010
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Very Low	Many	5/21/2010

Note: Because of differences in calculation, all data may not match those shown on Nursing Home Compare, a website run by the federal Centers for Medicare & Medicaid Services. CMS has approved the U.S. News methodology.

Last updated April 18, 2013.