Whitehaven Community Living

Health Inspections

Health Inspections
1
Health Deficiencies
This Nursing Home: 17
TN State Average: 7
U.S. Average: 6
TN Deficiencies Range: 1–34
Complaints & Incidents: 0
Updated April 18, 2013.

Our health inspections rating describes how well this home met health and safety standards for food preparation and other nursing-home activities in the latest three state inspections. Such inspections are conducted about every 15 months.

August 29, 2012 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Store, cook, and serve food in a safe and clean way.
Low
Some
9/25/2012
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Some
9/25/2012
Make sure that a working call system is available in each resident's room or bathroom and bathing area.
Low
Some
9/25/2012
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Low
Some
9/25/2012
Provide housekeeping and maintenance services.
Low
Some
9/25/2012
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Few
9/25/2012
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Low
Few
9/25/2012
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Low
Few
9/25/2012
Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
Low
Few
9/25/2012
Conduct initial and periodic assessments of each resident's functional capacity.
Low
Few
9/25/2012
Have a program that investigates, controls and keeps infection from spreading.
Low
Few
9/25/2012
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Low
Few
9/25/2012
Provide care by qualified persons according to each resident's written plan of care.
Low
Few
9/25/2012
Put firmly secured handrails on each side of hallways.
Low
Few
9/25/2012
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Low
Few
9/25/2012
Allow residents the right to participate in the planning or revision of care and treatment.
Low
Few
9/25/2012
Give residents a notice of rights, rules, services and charges.
Very Low
Many
9/25/2012

June 04, 2011 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Ensure residents maintain acceptable nutritional status.
Some
Few
7/1/2011
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
Some
Few
7/1/2011
Provide care by qualified persons according to each resident's written plan of care.
Some
Few
7/1/2011
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
Low
Some
7/1/2011
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Low
Some
7/1/2011
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
Low
Some
7/1/2011
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Some
7/1/2011
Choose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.
Low
Some
7/1/2011
Allow residents the right to participate in the planning or revision of care and treatment.
Low
Some
7/1/2011
Provide housekeeping and maintenance services.
Low
Few
7/1/2011
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Few
7/1/2011
Ensure that residents are safe from serious medication errors.
Low
Few
7/1/2011
Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
Low
Few
7/1/2011
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Low
Few
7/1/2011
Have a program that investigates, controls and keeps infection from spreading.
Low
Few
7/1/2011
Keep residents' personal and medical records private and confidential.
Low
Few
7/1/2011
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Low
Few
7/1/2011
Maintain comfortable sound levels.
Low
Few
7/1/2011
Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
Low
Few
7/1/2011
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Low
Few
7/1/2011
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Low
Few
7/1/2011
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Low
Few
7/1/2011
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Low
Few
7/1/2011
Provide necessary care and services to maintain or improve the highest well being of each resident.
Low
Few
7/1/2011
Provide or obtain laboratory services only when ordered by the attending physician.
Low
Few
7/1/2011
Provide residents with private access to a telephone.
Low
Few
7/1/2011

March 17, 2010 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Allow residents the right to participate in the planning or revision of care and treatment.
Low
Few
3/19/2010
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Low
Few
3/26/2010
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Few
3/19/2010

This nursing home has not been cited for any Deficiencies from Incidents Reported by the Nursing Home or Complaints in the last 3 years.

Note: Because of differences in calculation, all data may not match those shown on Nursing Home Compare, a website run by the federal Centers for Medicare & Medicaid Services. CMS has approved the U.S. News methodology.

Last updated April 18, 2013.


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