Highlands of Memphis Health & Rehabilitation

Health Inspections

Health Inspections
3
Health Deficiencies
This Nursing Home: 3
TN State Average: 6
U.S. Average: 6
TN Deficiencies Range: 1–27
Complaints & Incidents: 2
Updated April 12, 2014.

This rating indicates how well this home has complied with standards for food preparation and other health-related activities in state inspections conducted approximately every 15 months. Results from inspections after the latest date shown below may be available at Nursing Home Compare.

November 16, 2012 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Ensure each resident receives an accurate assessment by a qualified health professional.
Low
Few
12/11/2012
Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
Low
Few
12/11/2012
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Low
Few
12/11/2012

August 17, 2011 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Have a program that investigates, controls and keeps infection from spreading.
Low
Few
9/2/2011
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Low
Few
9/2/2011
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
Low
Few
9/2/2011
Ensure each resident receives an accurate assessment by a qualified health professional.
Low
Few
9/2/2011
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Few
9/2/2011
Allow residents the right to participate in the planning or revision of care and treatment.
Low
Few
9/2/2011
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Low
Few
9/2/2011

May 21, 2010 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Some
Few
6/14/2010
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Some
Few
6/14/2010
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Low
Some
6/14/2010
Have a program that investigates, controls and keeps infection from spreading.
Low
Some
6/14/2010
Keep residents' personal and medical records private and confidential.
Low
Some
6/14/2010
Keep each resident free from physical restraints, unless needed for medical treatment.
Low
Few
6/14/2010
Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.
Low
Few
6/14/2010
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
Low
Few
6/14/2010
Ensure each resident receives an accurate assessment by a qualified health professional.
Low
Few
6/14/2010
Provide necessary care and services to maintain or improve the highest well being of each resident .
Low
Few
6/14/2010
Allow residents the right to participate in the planning or revision of care and treatment.
Low
Few
6/14/2010
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Low
Few
6/14/2010
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Low
Few
6/14/2010

August 17, 2011 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Provide necessary care and services to maintain or improve the highest well being of each resident .
Low
Few
9/2/2011
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Low
Few
9/2/2011

Note: Because of differences in calculation, all data may not match those shown on Nursing Home Compare, a website run by the federal Centers for Medicare & Medicaid Services. CMS has approved the U.S. News methodology.

Last updated April 12, 2014.


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