Whispering Oaks

Health Inspections

Health Inspections
2
Health Deficiencies
This Nursing Home: 25
OK State Average: 9
U.S. Average: 6
OK Deficiencies Range: 1–37
Complaints & Incidents: 0
Updated April 18, 2013.

Our health inspections rating describes how well this home met health and safety standards for food preparation and other nursing-home activities in the latest three state inspections. Such inspections are conducted about every 15 months.

February 21, 2013 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Make sure that a working call system is available in each resident's room or bathroom and bathing area.
Low
Some
4/3/2013
Allow residents the right to participate in the planning or revision of care and treatment.
Low
Some
4/3/2013
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Some
4/3/2013
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Some
3/8/2013
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
Low
Some
4/3/2013
Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.
Low
Some
4/3/2013
Have a program that investigates, controls and keeps infection from spreading.
Low
Some
4/3/2013
Hire sufficient dietary support personnel.
Low
Some
4/3/2013
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Low
Some
4/3/2013
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.
Low
Some
4/3/2013
Maintain comfortable sound levels.
Low
Some
4/3/2013
Provide activities to meet the interests and needs of each resident.
Low
Some
4/3/2013
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Low
Some
4/3/2013
Provide clean bed and bath linens that are in good condition.
Low
Some
3/15/2013
Provide housekeeping and maintenance services.
Low
Some
4/7/2013
Provide necessary care and services to maintain or improve the highest well being of each resident.
Low
Some
4/3/2013
Provide resident groups or resident family groups with private space to meet.
Low
Some
4/3/2013
Reasonably accommodate the needs and preferences of each resident.
Low
Some
4/3/2013
Store, cook, and serve food in a safe and clean way.
Low
Some
3/29/2013
Keep all essential equipment working safely.
Low
Few
4/3/2013
Provide food in a way that meets a resident's needs.
Low
Few
4/3/2013
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
Low
Few
4/3/2013
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Few
4/3/2013
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Very Low
Some
4/3/2013
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Very Low
Some
4/3/2013

March 22, 2012 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
Low
Some
4/23/2012
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Some
4/23/2012
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
Low
Some
5/4/2012
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Some
4/23/2012
Store, cook, and serve food in a safe and clean way.
Low
Some
4/23/2012
Provide housekeeping and maintenance services.
Low
Some
4/6/2012
Keep all essential equipment working safely.
Low
Some
5/4/2012
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Low
Some
4/23/2012
Provide necessary care and services to maintain or improve the highest well being of each resident.
Low
Few
4/23/2012
Review or revise the resident's care plan after any major change in physical or mental health.
Low
Few
5/4/2012
Allow residents the right to participate in the planning or revision of care and treatment.
Low
Few
5/4/2012
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Low
Few
4/23/2012

January 13, 2011 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Provide necessary care and services to maintain or improve the highest well being of each resident.
Low
Some
2/4/2011
Make sure that special or therapeutic diets are ordered by the attending doctor.
Low
Some
2/4/2011
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Some
2/21/2011
Try to resolve each resident's complaints quickly.
Low
Some
2/4/2011
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Low
Some
2/4/2011
Have enough nurses to care for every resident in a way that maximizes the resident's well being.
Low
Some
2/21/2011
Have a program that investigates, controls and keeps infection from spreading.
Low
Some
2/21/2011
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Some
2/21/2011
Provide housekeeping and maintenance services.
Low
Some
2/4/2011
Make sure that doctors visit residents regularly, as required.
Low
Few
2/21/2011

This nursing home has not been cited for any Deficiencies from Incidents Reported by the Nursing Home or Complaints in the last 3 years.

Note: Because of differences in calculation, all data may not match those shown on Nursing Home Compare, a website run by the federal Centers for Medicare & Medicaid Services. CMS has approved the U.S. News methodology.

Last updated April 18, 2013.


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