Heather Hills Care Center

Health Inspections

Health Inspections
1
Health Deficiencies
This Nursing Home: 6
MI State Average: 6
U.S. Average: 6
MI Deficiencies Range: 1–19
Complaints & Incidents: 3
Updated June 19, 2014.

This rating indicates how well this home has complied with standards for food preparation and other health-related activities in state inspections conducted approximately every 15 months. Results from inspections after the latest date shown below may be available at Nursing Home Compare.

June 28, 2013 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Low
Some
9/16/2013
Have a program that investigates, controls and keeps infection from spreading.
Low
Some
9/16/2013
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Low
Few
9/16/2013
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Low
Few
9/16/2013
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Few
9/16/2013
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
Low
Few
9/16/2013

July 20, 2012 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Have a program that investigates, controls and keeps infection from spreading.
Low
Many
8/27/2012
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Low
Some
8/27/2012
1) provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
Low
Some
8/27/2012
Provide necessary care and services to maintain or improve the highest well being of each resident .
Low
Some
8/27/2012
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
Low
Some
8/27/2012
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Low
Few
8/27/2012
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
Low
Few
8/27/2012
Conduct initial and periodic assessments of each resident's functional capacity.
Low
Few
8/27/2012
Keep all essential equipment working safely.
Very Low
Some
8/27/2012

September 09, 2011 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Have a program that investigates, controls and keeps infection from spreading.
Low
Many
11/10/2011
Store, cook, and serve food in a safe and clean way.
Low
Many
11/10/2011
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
Low
Some
10/7/2011
1) review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
Low
Some
10/7/2011
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Low
Some
11/10/2011
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
Low
Few
11/10/2011
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Low
Few
10/7/2011
Keep each resident free from physical restraints, unless needed for medical treatment.
Low
Few
10/7/2011
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Low
Few
10/7/2011
Provide housekeeping and maintenance services.
Very Low
Some
10/7/2011
Train all employees on what to do in an emergency, and carry out unannounced staff drills.
Very Low
Some
10/7/2011

February 11, 2014 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Protect each resident from all abuse, physical punishment, and involuntary separation from others.
Low
Few
2/14/2014
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
Low
Some
2/14/2014
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Some
2/14/2014

January 29, 2014 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Provide necessary care and services to maintain or improve the highest well being of each resident .
Low
Few
3/4/2014
Ensure that residents are safe from serious medication errors.
Low
Few
4/8/2014
Ensure services provided by the nursing facility meet professional standards of quality.
Low
Few
3/4/2014

September 27, 2013 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Low
Some
10/23/2013
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Low
Some
11/7/2013
Have enough nurses to care for every resident in a way that maximizes the resident's well being.
Low
Some
10/23/2013
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Few
10/23/2013
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Low
Some
11/8/2013
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Few
10/29/2013

June 17, 2013 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Provide necessary care and services to maintain or improve the highest well being of each resident .
Low
Few
9/18/2013
Ensure services provided by the nursing facility meet professional standards of quality.
Low
Few
9/18/2013

March 22, 2013 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Provide necessary care and services to maintain or improve the highest well being of each resident .
Low
Few
5/1/2013
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Some
Few
5/17/2013
Protect each resident from mistreatment, neglect and misappropriation of personal property.
Low
Few
5/17/2013
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Low
Few
5/17/2013
Have enough nurses to care for every resident in a way that maximizes the resident's well being.
Low
Few
5/17/2013
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Some
Few
5/1/2013
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Few
5/17/2013
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Few
5/17/2013

July 14, 2011 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Few
8/12/2011

Note: Because of differences in calculation, all data may not match those shown on Nursing Home Compare, a website run by the federal Centers for Medicare & Medicaid Services. CMS has approved the U.S. News methodology.

Last updated June 19, 2014.


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