Holyoke Geriatric and Convalescent Center

Health Inspections

Health Inspections
1
Health Deficiencies
This Nursing Home: 22
MA State Average: 5
U.S. Average: 6
MA Deficiencies Range: 1–22
Complaints & Incidents: 1
Updated April 12, 2014.

This rating indicates how well this home has complied with standards for food preparation and other health-related activities in state inspections conducted approximately every 15 months. Results from inspections after the latest date shown below may be available at Nursing Home Compare.

December 16, 2013 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
Some
Few
1/31/2014
Choose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.
Some
Few
1/31/2014
Provide necessary care and services to maintain or improve the highest well being of each resident .
Some
Few
1/31/2014
Give each resident enough fluids to keep them healthy and prevent dehydration.
Some
Few
1/31/2014
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Some
Few
1/31/2014
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Some
Few
1/31/2014
Provide care by qualified persons according to each resident's written plan of care.
Some
Few
1/31/2014
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Some
Few
1/31/2014
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility
Low
Many
1/31/2014
Employ staff that are licensed, certified, or registered in accordance with state laws.
Low
Many
1/31/2014
Provide housekeeping and maintenance services.
Low
Some
1/31/2014
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Few
1/31/2014
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
Low
Few
1/31/2014
Conduct initial and periodic assessments of each resident's functional capacity.
Low
Few
1/31/2014
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
Low
Few
1/31/2014
Provide or obtain laboratory services only when ordered by the attending physician.
Low
Few
1/31/2014
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Low
Few
1/31/2014
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Low
Few
1/31/2014
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Low
Few
1/31/2014
Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
Low
Few
1/31/2014
Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
Low
Few
1/31/2014
Allow residents to easily view the results of the nursing home's most recent inspection.
Very Low
Many
1/31/2014

December 19, 2012 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
Low
Some
2/2/2013
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Low
Some
2/2/2013
Review or revise the resident's care plan after any major change in physical or mental health.
Low
Few
2/2/2013
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Few
2/2/2013
1) receive registry verification that a nurse aide has met the required training and skills that the state requires; and 2) ensure nurse aides receive the required retraining after 24 months if nursing related services were not provided for monetary compe
Low
Few
2/2/2013
Assure that each residentâ’s assessment is updated at least once every 3 months.
Low
Few
2/2/2013
Completely assess the resident at least every twelve months.
Low
Few
2/2/2013
Conduct initial and periodic assessments of each resident's functional capacity.
Low
Few
2/2/2013
Ensure each resident receives an accurate assessment by a qualified health professional.
Low
Few
2/2/2013
Ensure that residents are safe from serious medication errors.
Low
Few
2/2/2013
Make sure that special or therapeutic diets are ordered by the attending doctor.
Low
Few
2/2/2013
Reasonably accommodate the needs and preferences of each resident.
Low
Few
2/2/2013

February 06, 2012 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Store, cook, and serve food in a safe and clean way.
Low
Many
3/22/2012
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Low
Some
3/22/2012
Have a program that investigates, controls and keeps infection from spreading.
Low
Some
3/22/2012
Provide housekeeping and maintenance services.
Low
Some
3/22/2012
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Low
Few
3/22/2012
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Low
Few
3/22/2012
Ensure each resident receives an accurate assessment by a qualified health professional.
Low
Few
3/22/2012
Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
Low
Few
3/22/2012
Reasonably accommodate the needs and preferences of each resident.
Low
Few
3/22/2012
Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
Low
Few
3/22/2012
Provide necessary care and services to maintain or improve the highest well being of each resident .
Low
Few
3/22/2012

July 30, 2013 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
Low
Few
9/20/2013

February 06, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Low
Few
3/22/2012

January 26, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Few
3/1/2012

Note: Because of differences in calculation, all data may not match those shown on Nursing Home Compare, a website run by the federal Centers for Medicare & Medicaid Services. CMS has approved the U.S. News methodology.

Last updated April 12, 2014.


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