Health > Nursing Homes > Louisiana > Heritage Manor Health & Rehabilitation > Health Inspections

Heritage Manor Health & Rehabilitation

Health Inspections

Health Inspections 1
Health Deficiencies
This Nursing Home: 13
LA State Average: 7
U.S. Average: 6
LA Deficiencies Range: 1–30
Complaints & Incidents: 4
Updated April 18, 2013.

Our health inspections rating describes how well this home met health and safety standards for food preparation and other nursing-home activities in the latest three state inspections. Such inspections are conducted about every 15 months.

November 02, 2012 Health Inspection

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.	Low	Some	Not Corrected
Provide bedrooms that don't allow residents to see each other when privacy is needed.	Low	Some	Not Corrected
Ensure that residents are fully informed and understand their health status, care and treatments.	Low	Some	Not Corrected
Provide or obtain dental services for each resident.	Low	Some	Not Corrected
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.	Low	Some	Not Corrected
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.	Low	Few	Not Corrected
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.	Low	Few	Not Corrected
Provide care by qualified persons according to each resident's written plan of care.	Low	Few	Not Corrected
Have a program that investigates, controls and keeps infection from spreading.	Low	Few	Not Corrected
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.	Low	Few	Not Corrected
Give notice to the resident before a room or roommate change.	Low	Few	Not Corrected
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Low	Few	Not Corrected
Reasonably accommodate the needs and preferences of each resident.	Low	Few	Not Corrected

September 23, 2011 Health Inspection

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Provide care by qualified persons according to each resident's written plan of care.	Low	Some	10/31/2011
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.	Low	Some	10/31/2011
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.	Low	Some	10/31/2011
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.	Low	Few	10/31/2011
Reasonably accommodate the needs and preferences of each resident.	Low	Few	10/31/2011
Have a program that investigates, controls and keeps infection from spreading.	Low	Few	10/31/2011
Provide or obtain dental services for each resident.	Low	Few	10/31/2011
Provide housekeeping and maintenance services.	Very Low	Some	Not Corrected
Provide residents with private access to a telephone.	Very Low	Some	Not Corrected

July 30, 2010 Health Inspection

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.	Low	Some	9/12/2010
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.	Low	Some	9/12/2010
Have enough nurses to care for every resident in a way that maximizes the resident's well being.	Low	Some	9/12/2010
Ensure services provided by the nursing facility meet professional standards of quality.	Low	Some	9/12/2010
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Low	Few	9/12/2010
Conduct initial and periodic assessments of each resident's functional capacity.	Low	Few	9/12/2010
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.	Low	Few	9/12/2010
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.	Low	Few	9/12/2010
Try to resolve each resident's complaints quickly.	Low	Few	9/12/2010
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.	Low	Few	9/12/2010
Provide care by qualified persons according to each resident's written plan of care.	Low	Few	9/12/2010

July 31, 2012 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.	Low	Few	8/20/2012
Provide care by qualified persons according to each resident's written plan of care.	Low	Some	8/20/2012
Try to resolve each resident's complaints quickly.	Low	Few	8/20/2012
Have a program that investigates, controls and keeps infection from spreading.	Low	Some	8/20/2012

June 18, 2012 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident.	High	Few	7/11/2012
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	High	Few	7/11/2012
Ensure services provided by the nursing facility meet professional standards of quality.	High	Few	7/11/2012
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.	High	Few	7/11/2012

August 16, 2011 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Provide necessary care and services to maintain or improve the highest well being of each resident.	Some	Few	9/20/2011
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Low	Some	9/20/2011
Allow residents the right to participate in the planning or revision of care and treatment.	Low	Few	9/20/2011
Provide care by qualified persons according to each resident's written plan of care.	Low	Some	10/31/2011
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.	Low	Few	9/20/2011
Give each resident enough fluids to keep them healthy and prevent dehydration.	Some	Few	9/20/2011

July 30, 2010 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Low	Few	9/12/2010
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.	Low	Some	9/12/2010
Have enough nurses to care for every resident in a way that maximizes the resident's well being.	Low	Some	9/12/2010
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.	Low	Few	9/12/2010
Provide care by qualified persons according to each resident's written plan of care.	Low	Few	9/12/2010
Conduct initial and periodic assessments of each resident's functional capacity.	Low	Few	9/12/2010
Try to resolve each resident's complaints quickly.	Low	Few	9/12/2010

Note: Because of differences in calculation, all data may not match those shown on Nursing Home Compare, a website run by the federal Centers for Medicare & Medicaid Services. CMS has approved the U.S. News methodology.

Last updated April 18, 2013.