Health > Nursing Homes > Delaware > Manorcare Health Services - Wilmington > Health Inspections

Manorcare Health Services - Wilmington

Health Inspections

Health Inspections 4
Health Deficiencies
This Nursing Home: 10
DE State Average: 13
U.S. Average: 6
DE Deficiencies Range: 2–29
Complaints & Incidents: 2
Updated April 18, 2013.

Our health inspections rating describes how well this home met health and safety standards for food preparation and other nursing-home activities in the latest three state inspections. Such inspections are conducted about every 15 months.

January 20, 2012 Health Inspection

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	Low	Few	4/25/2012
Try to resolve each resident's complaints quickly.	Low	Few	4/25/2012
Review or revise the resident's care plan after any major change in physical or mental health.	Low	Few	4/25/2012
Keep accurate, complete and organized clinical records on each resident that meet professional standards.	Low	Few	5/29/2012
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Low	Few	4/25/2012
Give residents a notice of rights, rules, services and charges.	Low	Few	4/25/2012
Ensure that residents are safe from serious medication errors.	Low	Few	4/25/2012
Develop policies and procedures for influenza and pneumococcal immunizations.	Low	Few	4/25/2012
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.	Low	Few	4/25/2012
Allow residents the right to participate in the planning or revision of care and treatment.	Low	Few	4/25/2012

March 08, 2010 Health Inspection

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.	Low	Some	4/6/2010
Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.	Low	Some	4/6/2010
Allow residents the right to participate in the planning or revision of care and treatment.	Low	Some	4/6/2010
Ensure services provided by the nursing facility meet professional standards of quality.	Low	Few	4/6/2010
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Low	Few	4/6/2010
Ensure residents maintain acceptable nutritional status.	Low	Few	4/6/2010
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.	Low	Few	4/6/2010
Keep accurate, complete and organized clinical records on each resident that meet professional standards.	Low	Few	4/6/2010
Make sure that a working call system is available in each resident's room or bathroom and bathing area.	Low	Few	4/6/2010
Protect each resident from all abuse, physical punishment, and involuntary separation from others.	Low	Few	4/6/2010
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.	Very Low	Some	4/6/2010

January 27, 2009 Health Inspection

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Have a program that investigates, controls and keeps infection from spreading.	Low	Some	3/20/2009
Provide housekeeping and maintenance services.	Low	Some	3/20/2009
Provide care for each resident in a way that maintains or improves their quality of life.	Low	Some	3/20/2009
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.	Low	Few	3/20/2009
Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing.	Low	Few	3/20/2009
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Low	Few	3/20/2009
Keep accurate, complete and organized clinical records on each resident that meet professional standards.	Low	Few	3/20/2009
Allow residents the right to participate in the planning or revision of care and treatment.	Low	Few	3/20/2009
Provide activities to meet the interests and needs of each resident.	Low	Few	3/20/2009
Provide necessary care and services to maintain or improve the highest well being of each resident.	Low	Few	3/20/2009
Have enough outside ventilation via a window or mechanical ventilation, or both.	Very Low	Some	3/20/2009
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.	Very Low	Some	3/20/2009
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.	Very Low	Some	3/20/2009
Provide residents with private access to a telephone.	Very Low	Some	3/20/2009

June 18, 2012 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Have a program that investigates, controls and keeps infection from spreading.	Low	Few	7/23/2012
Provide necessary care and services to maintain or improve the highest well being of each resident.	Low	Few	7/23/2012

January 20, 2012 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Low	Few	4/25/2012

January 06, 2012 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Low	Few	4/25/2012
Ensure each resident receives an accurate assessment by a qualified health professional.	Low	Few	4/25/2012
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Low	Few	4/25/2012
Allow residents the right to participate in the planning or revision of care and treatment.	Low	Few	4/25/2012
Provide necessary care and services to maintain or improve the highest well being of each resident.	Low	Some	4/25/2012
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.	Some	Few	4/25/2012
Have a program that investigates, controls and keeps infection from spreading.	Low	Some	5/29/2012
Keep accurate, complete and organized clinical records on each resident that meet professional standards.	Low	Few	5/29/2012

February 11, 2011 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Provide necessary care and services to maintain or improve the highest well being of each resident.	Low	Few	3/7/2011

December 22, 2010 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Provide necessary care and services to maintain or improve the highest well being of each resident.	Low	Few	1/31/2011
Keep accurate, complete and organized clinical records on each resident that meet professional standards.	Low	Few	1/31/2011
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	Low	Few	1/31/2011

August 13, 2010 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Keep residents' personal and medical records private and confidential.	Low	Few	9/15/2010
Have a program that investigates, controls and keeps infection from spreading.	Low	Few	9/15/2010

February 15, 2010 Complaints & Incidents

Nursing Home Failed To:	Possible or Actual Harm	Residents Affected	Date Fixed
Provide medically-related social services to help each resident achieve the highest possible quality of life.	Low	Few	3/12/2010
Ensure that residents are safe from serious medication errors.	Low	Few	3/12/2010
Ensure services provided by the nursing facility meet professional standards of quality.	Low	Few	3/12/2010
Allow residents the right to participate in the planning or revision of care and treatment.	Low	Few	3/12/2010

Note: Because of differences in calculation, all data may not match those shown on Nursing Home Compare, a website run by the federal Centers for Medicare & Medicaid Services. CMS has approved the U.S. News methodology.

Last updated April 18, 2013.