Arbors at New Castle

Health Inspections

Health Inspections
3
Health Deficiencies
This Nursing Home: 10
DE State Average: 13
U.S. Average: 6
DE Deficiencies Range: 2–29
Complaints & Incidents: 4
Updated April 18, 2013.

Our health inspections rating describes how well this home met health and safety standards for food preparation and other nursing-home activities in the latest three state inspections. Such inspections are conducted about every 15 months.

December 12, 2011 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Store, cook, and serve food in a safe and clean way.
Low
Many
1/30/2012
Have enough outside ventilation via a window or mechanical ventilation, or both.
Low
Some
1/30/2012
Have a program that investigates, controls and keeps infection from spreading.
Low
Some
1/30/2012
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Some
1/30/2012
Provide housekeeping and maintenance services.
Low
Some
1/30/2012
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Low
Some
1/30/2012
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Few
1/30/2012
Reasonably accommodate the needs and preferences of each resident.
Low
Few
1/30/2012
Make sure that a working call system is available in each resident's room or bathroom and bathing area.
Low
Few
1/30/2012
Ensure each resident receives an accurate assessment by a qualified health professional.
Low
Few
1/30/2012

September 01, 2010 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Maintain comfortable and safe temperature levels.
Low
Some
10/14/2010
Ensure residents maintain acceptable nutritional status.
Low
Few
10/14/2010
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Few
10/14/2010
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
Low
Few
10/14/2010
Have a program that investigates, controls and keeps infection from spreading.
Low
Few
10/14/2010
Make sure that all required doctor visits are made personally.
Low
Few
10/14/2010
Reasonably accommodate the needs and preferences of each resident.
Low
Few
10/14/2010

March 11, 2009 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
Low
Some
4/24/2009
Ensure that residents are safe from serious medication errors.
Low
Some
4/24/2009
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Some
4/24/2009
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Low
Some
4/24/2009
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Low
Some
4/24/2009
Have a program that investigates, controls and keeps infection from spreading.
Low
Some
4/24/2009
Provide necessary care and services to maintain or improve the highest well being of each resident.
Low
Some
4/24/2009
Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
Low
Few
4/24/2009
Keep residents' personal and medical records private and confidential.
Low
Few
4/24/2009
Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.
Low
Few
4/24/2009
Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
Low
Few
4/24/2009
Try to resolve each resident's complaints quickly.
Low
Few
4/24/2009
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
Low
Few
4/24/2009
Provide housekeeping and maintenance services.
Very Low
Some
4/24/2009
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
Very Low
Some
4/24/2009

June 28, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Few
8/15/2012
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Few
8/15/2012
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Few
8/15/2012
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Low
Few
8/15/2012

November 14, 2011 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Low
Some
12/30/2011
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Low
Few
12/30/2011
Have a program that investigates, controls and keeps infection from spreading.
Low
Some
12/30/2011
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Few
12/30/2011
Provide necessary care and services to maintain or improve the highest well being of each resident.
Low
Some
12/30/2011
Provide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
Low
Few
12/30/2011
Ensure services provided by the nursing facility meet professional standards of quality.
Low
Few
12/30/2011
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Low
Few
12/30/2011

February 25, 2011 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
Low
Few
5/24/2011

September 01, 2010 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
Low
Few
10/14/2010
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Few
10/14/2010
Reasonably accommodate the needs and preferences of each resident.
Low
Few
10/14/2010
Maintain comfortable and safe temperature levels.
Low
Some
10/14/2010
Ensure residents maintain acceptable nutritional status.
Low
Few
10/14/2010

April 26, 2010 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Ensure that residents are fully informed and understand their health status, care and treatments.
Low
Few
7/23/2010
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Low
Few
7/23/2010
Give or get specialized rehabilitative services per the patient's assessment or plan of care.
Low
Few
7/23/2010
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Low
Few
7/23/2010
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Few
7/23/2010
Provide necessary care and services to maintain or improve the highest well being of each resident.
Some
Few
7/23/2010
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Low
Few
7/23/2010
Conduct initial and periodic assessments of each resident's functional capacity.
Low
Few
7/23/2010
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Low
Few
7/23/2010
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Few
7/23/2010

Note: Because of differences in calculation, all data may not match those shown on Nursing Home Compare, a website run by the federal Centers for Medicare & Medicaid Services. CMS has approved the U.S. News methodology.

Last updated April 18, 2013.


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