West River Health Care Center

Health Inspections

Health Inspections
1
Health Deficiencies
This Nursing Home: 4
CT State Average: 5
U.S. Average: 6
CT Deficiencies Range: 1–16
Complaints & Incidents: 1
Updated April 12, 2014.

This rating indicates how well this home has complied with standards for food preparation and other health-related activities in state inspections conducted approximately every 15 months. Results from inspections after the latest date shown below may be available at Nursing Home Compare.

August 22, 2013 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
Low
Some
10/2/2013
Ensure that residents are safe from serious medication errors.
Low
Few
10/2/2013
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Few
10/2/2013
Train all employees on what to do in an emergency, and carry out unannounced staff drills.
Low
Few
10/2/2013

October 26, 2012 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Provide housekeeping and maintenance services.
Low
Some
12/7/2012
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Low
Some
12/7/2012
Ensure that residents are safe from serious medication errors.
Low
Few
12/7/2012
Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
Low
Few
12/7/2012
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Low
Few
12/7/2012
Make sure that a working call system is available in each resident's room or bathroom and bathing area.
Low
Few
12/7/2012
Have a program that investigates, controls and keeps infection from spreading.
Low
Few
12/7/2012
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
Low
Few
12/7/2012
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Low
Few
12/7/2012
Ensure each resident receives an accurate assessment by a qualified health professional.
Low
Few
12/7/2012
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Few
12/7/2012
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
Low
Few
12/7/2012
Provide activities to meet the interests and needs of each resident.
Low
Few
12/7/2012
Provide care by qualified persons according to each resident's written plan of care.
Low
Few
12/7/2012
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Low
Few
12/7/2012
Provide necessary care and services to maintain or improve the highest well being of each resident .
Low
Few
12/7/2012
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Very Low
Some
12/7/2012
Offer other nutritional food to each resident who will not eat the food served.
Very Low
Some
12/7/2012

September 02, 2011 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Ensure services provided by the nursing facility meet professional standards of quality.
Some
Few
10/14/2011
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Some
Few
10/14/2011
Protect each resident from mistreatment, neglect and misappropriation of personal property.
Some
Few
10/14/2011
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Few
10/14/2011
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Few
10/14/2011

August 22, 2013 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Some
Few
10/2/2013

October 26, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Tell the resident or the residentâ’s representative in writing how long the nursing home will hold the residentâ’s bed in cases of transfer to a hospital or therapeutic leave.
Low
Few
12/7/2012
Protect each resident from mistreatment, neglect and misappropriation of personal property.
Low
Few
12/7/2012
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Low
Some
12/7/2012
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Low
Few
12/7/2012
Give each resident enough fluids to keep them healthy and prevent dehydration.
Low
Few
12/7/2012
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
Low
Few
12/7/2012
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Some
12/7/2012

February 08, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Low
Few
3/21/2012

December 24, 2011 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Have a program that investigates, controls and keeps infection from spreading.
Low
Few
2/4/2012
Ensure that residents are safe from serious medication errors.
Low
Some
2/4/2012
Ensure services provided by the nursing facility meet professional standards of quality.
Low
Some
2/4/2012

September 02, 2011 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
Low
Few
10/14/2011
Provide care by qualified persons according to each resident's written plan of care.
Low
Few
10/14/2011
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Some
Few
10/14/2011
1) review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
Low
Few
10/14/2011

April 05, 2011 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Try to resolve each resident's complaints quickly.
Low
Few
5/17/2011
Reasonably accommodate the needs and preferences of each resident.
Low
Few
5/17/2011
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Low
Few
5/17/2011
Establish and follow a written policy that permits a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Low
Few
5/17/2011
Allow residents the right to participate in the planning or revision of care and treatment.
Low
Few
5/17/2011

Note: Because of differences in calculation, all data may not match those shown on Nursing Home Compare, a website run by the federal Centers for Medicare & Medicaid Services. CMS has approved the U.S. News methodology.

Last updated April 12, 2014.


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