Chenal Heights Health and Rehabilitation Center

Health Inspections

! Special Focus Facility: This home is being closely monitored because of a history of bad care.

Health Inspections
1
Health Deficiencies
This Nursing Home: 9
AR State Average: 7
U.S. Average: 6
AR Deficiencies Range: 1–25
Complaints & Incidents: 3
Updated April 18, 2013.

Our health inspections rating describes how well this home met health and safety standards for food preparation and other nursing-home activities in the latest three state inspections. Such inspections are conducted about every 15 months.

October 19, 2012 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Store, cook, and serve food in a safe and clean way.
Low
Many
11/18/2012
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Some
11/18/2012
Ensure residents maintain acceptable nutritional status.
Low
Some
11/18/2012
Provide necessary care and services to maintain or improve the highest well being of each resident.
Low
Some
11/18/2012
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
Low
Some
11/18/2012
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Some
11/18/2012
Have a program that investigates, controls and keeps infection from spreading.
Low
Some
11/18/2012
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Low
Some
11/18/2012
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Low
Few
11/18/2012

February 06, 2012 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Some
Few
3/7/2012
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Low
Some
3/7/2012
Ensure that residents are safe from serious medication errors.
Low
Some
3/7/2012
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Low
Few
3/7/2012
Provide care by qualified persons according to each resident's written plan of care.
Low
Few
3/7/2012

December 18, 2010 Health Inspection

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.
High
Some
1/17/2011
Conduct initial and periodic assessments of each resident's functional capacity.
High
Some
1/17/2011
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
High
Some
2/18/2011
Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident.
High
Some
1/17/2011
Store, cook, and serve food in a safe and clean way.
Low
Many
1/17/2011
Hire sufficient dietary support personnel.
Low
Many
1/17/2011
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
Low
Many
1/17/2011
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Some
1/17/2011
Provide care by qualified persons according to each resident's written plan of care.
Low
Some
1/17/2011
Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
Low
Some
1/17/2011
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Low
Some
1/17/2011
Have a program that investigates, controls and keeps infection from spreading.
Low
Some
2/18/2011
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Low
Some
2/18/2011
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
Low
Some
1/17/2011
Develop policies and procedures for influenza and pneumococcal immunizations.
Low
Some
1/17/2011

November 30, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
Low
Some
12/21/2012
Give each resident enough fluids to keep them healthy and prevent dehydration.
Some
Some
12/21/2012
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Some
12/21/2012

November 08, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Provide clean bed and bath linens that are in good condition.
Very Low
Many
11/8/2012
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Low
Some
11/18/2012
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
Low
Some
11/26/2012

October 19, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Low
Some
11/18/2012
Provide necessary care and services to maintain or improve the highest well being of each resident.
Low
Some
2/1/2013

August 03, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Protect each resident from mistreatment, neglect and misappropriation of personal property.
Low
Some
8/10/2012
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Some
8/10/2012

June 29, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Low
Some
7/9/2012
Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.
Low
Some
9/20/2012
Have a program that investigates, controls and keeps infection from spreading.
Low
Some
7/9/2012
Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
Low
Many
7/9/2012
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Low
Some
7/9/2012
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Low
Some
7/9/2012
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Few
7/9/2012
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
Low
Some
7/9/2012
Provide necessary care and services to maintain or improve the highest well being of each resident.
Low
Few
7/9/2012
Provide care by qualified persons according to each resident's written plan of care.
Low
Some
7/9/2012

June 05, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Ensure that residents are safe from serious medication errors.
Low
Some
6/19/2012
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Some
6/19/2012
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Low
Some
6/19/2012

May 04, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Protect each resident from mistreatment, neglect and misappropriation of personal property.
Low
Some
5/14/2012
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Some
6/19/2012
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Some
5/14/2012

March 21, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Provide necessary care and services to maintain or improve the highest well being of each resident.
Some
Few
3/25/2012

February 23, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
1) hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Low
Some
5/14/2012
Reasonably accommodate the needs and preferences of each resident.
Low
Some
3/15/2012
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
Low
Some
5/14/2012

February 06, 2012 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
Low
Some
3/7/2012
Ensure that residents are safe from serious medication errors.
Low
Some
3/7/2012
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
Some
Few
3/7/2012

September 29, 2011 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Low
Few
10/13/2011
Provide care by qualified persons according to each resident's written plan of care.
Very Low
Some
9/29/2011

June 14, 2011 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Try to resolve each resident's complaints quickly.
Low
Some
7/1/2011
Reasonably accommodate the needs and preferences of each resident.
Low
Some
7/1/2011

July 15, 2010 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Low
Some
8/2/2010

May 06, 2010 Complaints & Incidents

Nursing Home Failed To: Possible or Actual Harm Residents Affected Date Fixed
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Low
Some
6/5/2010
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
Low
Some
6/5/2010
Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
Low
Few
6/5/2010

Note: Because of differences in calculation, all data may not match those shown on Nursing Home Compare, a website run by the federal Centers for Medicare & Medicaid Services. CMS has approved the U.S. News methodology.

Last updated April 18, 2013.


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