Blanchard Valley Hospital

Patient Satisfaction

Were you satisfied with your stay? Here's what a sample of recent patients told this hospital when asked a series of questions. Almost 4,000 other hospitals now use the same survey, created by the federal government. Responses are posted on Best Hospitals and on the federal Hospital Compare page.

Good

How patients rated the hospital overall:

Highest or very high
87%
State Average
71%
National Average
70%
Highest or very high
78%
State Average
71%
National Average
70%
Good

Whether patients would recommend the hospital to friends and family:

Definitely
89%
State Average
71%
National Average
71%
Definitely
74%
State Average
71%
National Average
71%

Here's how the hospital did in other respects, compared with state and national averages:

Good

Nurses were courteous and respectful, listened carefully, and explained things clearly.

Always
81%
State Average
80%
National Average
78%
Always
88%
State Average
80%
National Average
78%
Good

Doctors were courteous and respectful, listened carefully, and explained things clearly.

Always
84%
State Average
80%
National Average
81%
Always
91%
State Average
80%
National Average
81%
Good

Patients got help from the staff as quickly as they felt they needed it.

Always
85%
State Average
69%
National Average
67%
Always
73%
State Average
69%
National Average
67%
Good

Pain was well-controlled.

Always
84%
State Average
72%
National Average
71%
Always
71%
State Average
72%
National Average
71%
Average

The staff explained the purpose of all drugs and possible side effects before patients took them.

Always
63%
State Average
64%
National Average
63%
Always
67%
State Average
64%
National Average
63%
Good

Patients' rooms and bathrooms were kept clean.

Always
84%
State Average
75%
National Average
73%
Always
85%
State Average
75%
National Average
73%
Good

It was quiet at night around patients' rooms.

Always
81%
State Average
58%
National Average
60%
Always
67%
State Average
58%
National Average
60%

Data last updated September 2013.


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