Adcare Hospital of Worcester

Patient Satisfaction

Were you satisfied with your stay? Here's what a sample of recent patients told this hospital when asked a series of questions. Almost 4,000 other hospitals now use the same survey, created by the federal government. Responses are posted on Best Hospitals and on the federal Hospital Compare page.

Average

How patients rated the hospital overall:

Highest or very high
68%
State Average
69%
National Average
70%
Low
0%
State Average
8%
National Average
8%
Best

Whether patients would recommend the hospital to friends and family:

Definitely
100%
State Average
74%
National Average
71%
Probably or definitely not
0%
State Average
5%
National Average
5%

Here's how the hospital did in other respects, compared with state and national averages:

Average

Nurses were courteous and respectful, listened carefully, and explained things clearly.

Always
58%
State Average
79%
National Average
78%
Sometimes or never
30%
State Average
5%
National Average
5%
Good

Doctors were courteous and respectful, listened carefully, and explained things clearly.

Always
90%
State Average
80%
National Average
81%
Sometimes or never
10%
State Average
5%
National Average
4%
Average

The staff explained the purpose of all drugs and possible side effects before patients took them.

Always
54%
State Average
64%
National Average
63%
Sometimes or never
45%
State Average
19%
National Average
19%
Best

Patients' rooms and bathrooms were kept clean.

Always
100%
State Average
73%
National Average
73%
Sometimes or never
0%
State Average
8%
National Average
9%
Average

It was quiet at night around patients' rooms.

Always
48%
State Average
52%
National Average
60%
Sometimes or never
0%
State Average
15%
National Average
10%
Good

When patients were ready to leave, the staff discussed the help they would need and gave them written information about their recovery.

Yes
78%
State Average
87%
National Average
84%
No
22%
State Average
13%
National Average
16%

Data last updated September 2013.


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