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University of South Alabama Medical Center Patient Satisfaction

What Patients Say

Were you satisfied with your stay? Here's what a sample of recent patients told this hospital when asked a series of questions. Almost 4,000 other hospitals now use the same survey, created by the federal government. Responses are posted on Best Hospitals and on the federal Hospital Compare page.

Average

How patients rated the hospital overall:

Highest or very high
72%
State Average
70%
National Average
68%

Low
8%
State Average
8%
National Average
9%

Average

Whether patients would recommend the hospital to friends and family:

Definitely
72%
State Average
70%
National Average
70%

Probably or definitely not
6%
State Average
6%
National Average
5%

Here's how the hospital did in other respects, compared with state and national averages:

Good

Nurses were courteous and respectful, listened carefully, and explained things clearly.

Always
75%
State Average
79%
National Average
77%

Sometimes or never
8%
State Average
6%
National Average
5%

Good

Doctors were courteous and respectful, listened carefully, and explained things clearly.

Always
83%
State Average
86%
National Average
81%

Sometimes or never
3%
State Average
3%
National Average
4%

Average

Patients got help from the staff as quickly as they felt they needed it.

Always
62%
State Average
66%
National Average
65%

Sometimes or never
14%
State Average
12%
National Average
10%

Average

Pain was well-controlled.

Always
69%
State Average
71%
National Average
70%

Sometimes or never
9%
State Average
9%
National Average
7%

Average

The staff explained the purpose of all drugs and possible side effects before patients took them.

Always
62%
State Average
64%
National Average
62%

Sometimes or never
20%
State Average
20%
National Average
20%

Average

Patients' rooms and bathrooms were kept clean.

Always
67%
State Average
69%
National Average
72%

Sometimes or never
12%
State Average
11%
National Average
9%

Average

It was quiet at night around patients' rooms.

Always
69%
State Average
70%
National Average
59%

Sometimes or never
8%
State Average
7%
National Average
11%

Good

When patients were ready to leave, the staff discussed the help they would need and gave them written information about their recovery.

Yes
83%
State Average
81%
National Average
83%

No
17%
State Average
19%
National Average
17%

Data last updated August 2012.

Disclaimer and a note about your health

University of South Alabama Medical Center Patient Satisfaction

What Patients Say

How patients rated the hospital overall:

Whether patients would recommend the hospital to friends and family:

Nurses were courteous and respectful, listened carefully, and explained things clearly.

Doctors were courteous and respectful, listened carefully, and explained things clearly.

Patients got help from the staff as quickly as they felt they needed it.

Pain was well-controlled.

The staff explained the purpose of all drugs and possible side effects before patients took them.

Patients' rooms and bathrooms were kept clean.

It was quiet at night around patients' rooms.

When patients were ready to leave, the staff discussed the help they would need and gave them written information about their recovery.

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University of South Alabama Medical Center Patient Satisfaction

What Patients Say

How patients rated the hospital overall:

Whether patients would recommend the hospital to friends and family:

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