Wednesday, February 10, 2010

Hospitals

These Best Hospitals Are Best at Satisfying Patients

Of 154 centers that U.S. News ranked in America’s Best Hospitals, patients surveyed liked these most

Posted October 20, 2009

Among elite centers in the U.S. News "America's Best Hospitals" rankings that reported patient satisfaction survey results for the year ended December 2008, the 10 percent below were rated best overall. They had the highest percentages of patients who gave them a 9 or 10 (10=highest, 0=lowest).

Hospital % of Patients Who
Rated Hospital 9 or 10
Out of 10 Overall
Mayo Clinic Hospital, Phoenix 85%
New England Baptist Hospital, Boston 85%
Mayo Clinic, Jacksonville, Fla. 79%
St. Joseph Hospital, Orange, Calif. 79%
Hospital for Special Surgery, New York 78%
Brigham and Women's Hospital, Boston 77%
Massachusetts General Hospital, Boston 77%
Central DuPage Hospital, Winfield, Ill. 76%
Dartmouth-Hitchcock Medical Center, Lebanon, N.H. 76%
John Muir Medical Center, Walnut Creek, Calif. 76%
Poudre Valley Hospital, Fort Collins, Colo. 76%
Texas Orthopedic Hospital, Houston 76%
Baylor University Medical Center, Dallas 75%
Johns Hopkins Hospital, Baltimore 75%
Medical University of South Carolina, Charleston 75%
University of Kansas Hospital, Kansas City 75%
Vanderbilt University Medical Center, Nashville 75%
Average for all reporting hospitals 64%

Note: Hospitals with the same results are ordered alphabetically.

Reader Comments

Heartland Spine & Specialty

Why is Heartland Spine & Specialty Hospital, Overland Park KS not included in this survey? They recently received the the Summitt Award from Press Ganey for ranking in the 95% for the past three years?

NE Baptist Hospital

As my husband has had a spine surgery and two knees replaced recently (we are rebuilding him), I am in agreement with the ranking of NE England Baptist Hospital. I cannot write enough about the doctors, nurses and even the food...

MAYO CLINIC , PHOENIX "NURSES"

Just wanted to agree, that the Mayo Clinic in Phoenix has highly rated nurses that shows they care for their patients.

Very nice to see them get the reconization they deserve...

It would be nice if their management would honor them in some outstanding way for this national achievement......

GARY

Clio, Michigan

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